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Tahiti: Wednesday 08 February, 2012 - 01:42 am
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Shipping & Customs

Before giving details of various delivery method we are offering, we would like to remind you that French Polynesia is about 18 000 km from Europe and about 8 000 km from East America, that means approximately 24-hour flight to go to Europe and 8 hours fight to arrive to L.A. Although French Polynesia is part of French territory, our products can be checked by customs. In this context, we are unfortunately unable to offer a delivery service in 24 hours or 48 hours. We thank you in advance for your understanding and your patience.

Whatever the way of transport chosen, the costs are automatically calculated at the time of your order, depending on the weight of your pack.

We offer you 3 ways of delivery:

The "NORMAL" delivery

Your package is supported by the international postal services.
The departures from Tahiti are in principle on Friday (except holidays). The delivery period is 15 days to 3 weeks for the EEC countries.
Your package is sent with acknowledgement of receipt and assured to avoid any inconvenience.
For example: "normal" delivery for EEC countries is about 26,5 euros for a pack of 2 kilos.

The "PRIORITY" delivery

Your package is supported by the international postal services.
The departures from Tahiti are every day of the week except Wednesday.
The delivery time is 7 to 10 days for the EEC countries.
Your package is sent with acknowledgement of receipt and assured to avoid any inconvenience.
For example: "priority" delivery for EEC countries is about 59 euros for a pack of 2 kilos.

The "EXPRESS" delivery

Your package is supported by CHRONOPOST.
The departures from Tahiti are all working days of the week except Wednesday. Delivery is 5 to 7 days for the EEC countries.
Your package is monitored daily and you get a tracking service.
For example: "express" delivery for EEC countries amounted to 77 euros for a package of 2 kilos.


Customs

Although French Polynesia is a French territory, our products are subject to customs control at the entrance of the main countries of delivery (Europe, American continent, etc.)…

For this reason all prices exclude taxes. You can therefore be required to pay taxes and complementary customs fees to the carrier that will give you your package (eg VAT).

If so, you will not be able to recover your package without paying these taxes and customs fees that are charged to you. These taxes are yours; Tahiti Pack cannot be charged for its.

It is difficult to estimate the amount of these taxes because they are not systematically applied. But you can make an average estimate by applying the VAT rate applicable in the country of delivery chosen to the amount of your order.

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